24th January 2025

·       Over a third (37%) of adults under 35 have had an accident in the last three years

·       A quarter (23%) of under-35s suffered a sports-related injury and are more likely to have had accidents involving scooters, push bikes, and phones

·       National Friendly’s “Bruised Britain” research highlights the impact of everyday accidents on people’s health and finances

National Friendly’s Bruised Britain research has found that a third (33%) of UK adults who experienced an accident in the last three years described it as “serious,” with the most common type of accident being a fall at home (34%). The study sheds light on how accidents affect both health and finances, particularly for younger generations.

The study found that among adults aged under 35 who have had an accident in the last three years:

·       Almost one in four (23%) suffered a sports-related injury, while hazardous sports led to injuries in 8% (compared to a national average of 16% and 4% respectively)

·       Younger people are more likely to have accidents involving scooters (14% vs 7% average), push bikes (13% vs 8%), or mobile phones (13% vs 6%).

·       More under 35s suffered an allergic reaction (10% vs 6%) or were electrocuted (9% vs 4%)

The friendly society’s research highlights that accidents not only lead to physical injuries but also financial strain. Younger people often lack the financial cushion to manage unexpected disruptions, with 37% of adults under-35 experiencing at least one accident in the past three years. National Friendly’s Accident Only Income Protection claim data shows 34% of claimants are aged 35 or under.

Graham Singleton, CEO of National Friendly, commented: Our 'Bruised Britain' research highlights the growing risks of everyday accidents, particularly among younger generations who often juggle busy, active lifestyles. From sports injuries to accidents involving scooters and phones, the findings underscore the importance of having a safety net in place—both for health and finances.

“At National Friendly, our focus is on helping individuals and families secure their financial futures, no matter what life throws their way. Friendly Shield, the latest addition to our income protection product family, has been designed with simplicity, affordability, and accessibility in mind. It provides short-term benefits including up to three months of guaranteed income at a level chosen by the customer, fracture cover, and hospital cash in the event of an accident and sickness—all with no medical underwriting, ensuring support is available when it’s needed most.”

‘Bruised Britain’ also found that women are more likely to have a fall at home (38% compared to 28% of men) as well as outside the home (29% compared to 16% of men) while men have more accidents in the workplace (14% vs 11% of women) and in the car (13% vs 8% of women). National Friendly’s Accident Only Income Protection claim data shows that 79% of claimants  are male and those in manual work are at greatest risk of claiming, with builders, delivery drivers and HGV drivers being the top three claimant occupation. When thinking about their most recent accident, the five most common places for an accident to happen were on a public road (13%), followed by the living room (9%), a public place outdoors (8%), the kitchen (8%) and the stairs (7%).

Just over four in 10 (43%) of those who have had an accident at least partly blame themselves for their most recent accident, but this falls among younger Brits aged under 35 (35%). 13% say another person played a part in causing their accident and 7% blame an animal, rising to 12% of under 35s.

Brits also blame the weather for causing accidents (10%), while 8% cite the state of the roads and potholes as a factor.

Around one in eight under 35s lay part of the blame with mobile phones (13% compared to a national average of 6%) and more young people cite alcohol or drugs as a factor (14% of under 35s compared to a national average of 8%).

Ben Jones, Head of Product and Partnerships, Active Quote, commented: "As a one of the UK’s leading Income Protection brokers, it's truly eye-opening to see how everyday accidents can have such a profound impact on both people's health and finances. National Friendly's 'Bruised Britain' research highlights the pressing need for income protection, particularly for younger generations who often lack the financial safety net to recover from unexpected events. From sports injuries to accidents involving scooters or mobile phones, it's clear that the risks are diverse, and the financial strain can be overwhelming. Income protection is more important than ever to ensure individuals have the support they need to maintain their financial stability, no matter what life throws their way." 

For more information on National Friendly and its ‘Bruised Britain’ study, please visit www.nationalfriendly.co.uk/bruised-britain.

Latest News & Insights

Bruised Britain: One in five accident victims left with long-term health issues

01/12/2024

National Friendly’s new ‘Bruised Britain’ research highlights the impact of everyday accidents on people’s health and finances Almost a…
Adviser Insights Member Protection

Highly Commended at the Protection Review Awards 2024

28/11/2024

We are delighted to share that we have been Highly Commended in three significant categories at the Protection Review Awards…
Adviser Protection National Friendly News

The importance of Income protection

01/10/2024

Neil Thompson, our own Product Development and Training Manager talks about his thoughts on Income Protection and the value it…
Insights Member Protection

Cover: Consumer Duty: What the younger generation want

30/09/2024

Engaging the younger generation as part of Consumer Duty considerations involves engaging your own employees first Engaging 18 to 30-year-olds…
Member Insights National Friendly

The evolution of income protection

24/09/2024

First appeared in Cover: The evolution of income protection (covermagazine.co.uk) Ahead of Income Protection Action Week (IPAW) Ian Sawyer, commercial…
Adviser Insights Protection National Friendly Underwriting

COVER: Accident-only IP sales rising

02/09/2024

Provider, National Friendly, has reported a rise in accident only income protection (AOIP), with sales in July 2024 23% higher…
Adviser Protection National Friendly Underwriting

Partner Insight: Insuring the uninsurable – a new approach for income protection

02/09/2024

National Friendly, like all insurers, are bound to manage risk prudently, and as such still decline or postpone a small…
Adviser Insights Protection

Understanding life insurance and suicide

13/08/2024

Understanding life insurance and suicide  We recognise that suicide can be a difficult topic to talk about. More than 6,000…
Member Insights Life

Short-term accident protection needs – supporting your clients, and their incomes, further

06/08/2024

Spotting the market gap   By listening closely to what both advisers and policyholders have to say, it becomes clear…

Friendly Shield: Making life a little easier when things go wrong

06/08/2024

National Friendly’s new Friendly Shield policy has been designed to support stretched household finances from unexpected accidents in an affordable…
Adviser Insights Protection National Friendly

COVER: National Friendly launches Friendly Shield

10/07/2024

Mutual society, National Friendly, has launched a non-underwritten cover for unforeseen eventualities, Friendly Shield. The product, which has been designed…
Member News Adviser National Friendly Protection

We’re fundraising for Alzheimer’s Society

15/05/2024

This year, our colleagues have voted Alzheimer’s Society to be our charity of the year 2024-25. We had many worthy…
News National Friendly Member CSR

Our fundraising total for Bristol Autism Support surpasses £10k

01/05/2024

We were thrilled to have Bristol Autism Support join us in the office yesterday so we could hand over the…
News Member National Friendly CSR

Why it’s the right time to be selling private medical insurance

24/04/2024

Since the COVID-19 pandemic, healthy living and fitness have become an increasingly important part of client’s lives. People are…
Insights Adviser Health

National Friendly raises over £2,500 for Bristol Autism Support with charity quiz night

01/04/2024

National Friendly recently hosted a charity quiz night to raise money for their charity of the year, Bristol Autism Support.…
Member News National Friendly

A friendly way to save

26/03/2024

With the cost of everything rising, it’s becoming increasingly hard to save money either for yourself or for your…
Member Insights National Friendly

COVER: A pragmatic approach to inclusive Income Protection

21/02/2024

NHS waiting lists have been severely exacerbated by the COVID-19 pandemic with nearly 7.6m people waiting for treatment in England.1…
Underwriting National Friendly Adviser Insights Member

Gifford Clay promoted to Head of Intermediary Sales

18/01/2024

We’re pleased to announce that as of 1 January 2024, Gifford Clay has been promoted to the position of Head…
Insights Adviser National Friendly

Health & Protection: More than 50% of young people have some form of IP - National Friendly

08/01/2024

More than 50% of young people have some form of income protection (IP) in place, according to new research carried…

Oliver Jones appointed to National Friendly’s Board of Directors

01/01/2024

We’re pleased to share that as of 1 January 2024, Oliver Jones has joined the National Friendly Board. Alongside this…
Member National Friendly News

Give the gift of savings with a TESP

19/12/2023

Are you having trouble finding the perfect gift for your child or grandchild? Or are you interested in surprising your…

Movember and exploring the mental health challenges men over 50 often face

16/11/2023

Did you know November is Men's Health Month? It’s a time to focus on improving men's health worldwide. On average,…
Member Insights

Let’s talk financial wellbeing during Talk Money Week

07/11/2023

Talking about money and our financial well-being can sometimes feel embarrassing, taboo, or even awkward, even though it’s a crucial…
Member Insights Protection

Cover: PMI - Bringing Affordable Healthcare to the Masses

09/08/2023

With the National Health Service (NHS) facing relentless demand, it's time for the private medical insurance (PMI) sector to help…
Member Insights Health

National Friendly partners with UK fintech for income protection

03/08/2023

National Friendly has teamed up with UK-based fintech Stubben Edge Group to launch a new income protection product, the…
Adviser National Friendly Protection

IFA: Conversations with an Underwriter – Understanding the Diabetes dilemma

14/07/2023

Following National Friendly’s discussion last month on a fresh approach to underwriting, National Friendly sat down with Jake Watts, Disability…
Member Insights Protection Underwriting National Friendly

Health and Protection: Avoid a ‘veneer of inclusivity’ with a toxic culture underneath – Long

06/06/2023

Sam Long, assistant risk and assurance officer at National Friendly, speaks to Health & Protection about how the financial services…
Member National Friendly Insights

We've raised a grand total of £10,505 in support of our 2022/23 charity of the year Cruse Bereavement Support.

11/05/2023

We’re extremely proud to announce that we’ve raised a grand total of £10,505 in support of our 2022/23 charity of…
Member News National Friendly CSR

Cover: Protect your biggest investment with Income Protection

27/04/2023

When someone buys a property, it is likely the biggest purchase of their life, yet most people don't go to…
Member Insights Underwriting National Friendly

Cover: Opening the conversation on later care annuities

11/04/2023

National Friendly explains the importance of discussing later-life care, and how later-life care annuity works. Of all the financial planning…
Adviser National Friendly Insights

We've donated £2,000 to the Trussell Trust

24/03/2023

The Trussell Trust operates a network of food banks across the UK to provide emergency food and support to people…
Member News CSR National Friendly

National Friendly join amii

21/02/2023

Mutual insurers Health Shield and National Friendly have become the latest additions to the Association of Medical Insurers & Intermediaries…
News Adviser National Friendly

National Friendly's My PMI added to Rapid Quote Portal

21/02/2023

Mutual insurer National Friendly has announced the release of its health insurance proposition, My  PMI, on the Rapid Quote Portal.…

Cover: Industry Voice - Changing the conversation on later life care

30/01/2023

Planning for elderly care might not be a cheery topic for an adviser's client, but it is certainly a pertinent…
Member Insights Life National Friendly

Cover: The new, young face of income protection

04/01/2023

Why does a healthy person need income protection? Employment contracts typically include a fixed number of sick days where the…
Member National Friendly News