Private Medical Insurance

Our Optimum policies can give you peace of mind when you need it most

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Take the worry and uncertainty out of private medical insurance. Our Optimum policies between them cover:

  • Fast consultations and diagnoses;
  • Easy access to eligible treatment;
  • Plus ample cover for therapies or follow-on treatments.

Optimum offers two private medical insurance policies that can work separately or alongside each other, so you can have peace of mind when it comes to your medical needs.

Putting people first
We understand that taking out private medical insurance for the first time or changing provider is an important decision.

National Friendly has been helping people manage their financial lives for over 150 years. We take our customers and their needs very seriously. In 2020 we were rated 9.5 out of 10 for our medical claims management service (based on a survey of 152 customer satisfaction survey responses from medical claims in 2020).

The Optimum difference

Our Optimum policies between them cover a range of treatments, including diagnoses, therapies and operations as an out-patient, day-patient or in-patient. If you take out both policies together we will reduce each monthly premium by £5, a combined saving of £10 per month. Terms and conditions apply.  

The whole treatment journey covered by private care

  • Cover from consultations and diagnosis, through to treatment.
  • Unlimited phone call or webcam consultations to our GP advice line.
  • Extensive private hospital options for you to choose from, including an extended hospital list covering central London (increased premiums apply).

Fair, predictable payments

  • 5 year term which means annual premium adjustments are limited to age and medical inflation factors, not individual claims history.
  • No add-on fees for switching from another provider.
  • No "no claims bonus” makes the pricing more straightforward.

Options to suit your budget

  • We offer a range of excess levels, with the choice to review them annually.
  • Two policies that can work separately or together.
  • By taking out both policies we will reduce each monthly premium by £5, a saving of £10 per month (terms and conditions apply).
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The National Friendly difference

For us, it’s all about providing flexible health cover for you.

We were rated 9.5 out of 10 for our medical claims management service in 2020.

(based on a survey of 152 customer satisfaction survey responses from medical claims in 2020)

In 2020, we received a satisfaction score of 94% for ease of service.

(based on a survey of 152 customer satisfaction survey responses from medical claims in 2020)

In 2020, we received a satisfaction score of 93% for speed of service.

(based on a survey of 152 customer satisfaction survey responses from medical claims in 2020)

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Call one of our team

We can explain all the important details and the options available. Call us on: 0333 014 6244.

8am to 6pm Monday to Friday excluding bank holidays. Calls are recorded for training and quality purposes.

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