What is Friendly Shield?

What would you do if you broke your arm and were unable to work for 2 months?  Your employer may not cover your sick pay for that long or, if you’re self-employed, you wouldn’t receive any pay at all.

Now, let us introduce Friendly Shield!

Friendly Shield is a short term, accident protection policy designed to cover you and your family against the consequences of everyday accidents. 

It provides several valuable benefits including:

  • It’s simple – apply in minutes with no medical questions to answer
  • It’s affordable – 3 cover levels to choose from, starting from just 33p per day
  • It’s quick – income benefit payable 14 days after an accident 
  • Optional cover for your spouse and children
  • Immediate access to Friendly GP+ 24/7 for you and your family

Let's set the scene: How Friendly Shield works

  • Simon has a Gold Friendly Shield policy. He is a self-employed painter and decorator.
  • He is in a car crash and spends 3 weeks in hospital.
    Friendly Shield pays £1,050 in hospital benefit.
  • He has broken 3 ribs, his arm and knee.
    Friendly Shield pays £3,000 in fracture cover.
  • He is unable to work for 2 months due to his injuries.
    Friendly Shield pays £4,500 in income benefit.
  • He needs to see a GP as his pain medication gives him heartburn.
    Friendly Shield provides 24/7 access to a GP.
  • He needs physiotherapy to help his knee recover.
    Friendly Shield pays £1,000 in rehabilitation benefit.
  • Friendly Shield pays Simon £9,550 during his two months of recovery and provides GP access.

*This example is based on a Friendly Shield Gold example that has been in place for 15 days

Key features of Friendly Shield

  • Our Friendly Shield plan: available for UK residents aged 18 – 60. You can choose from 3 levels of cover from just 33p a day!

  • Hospital cash: a cash payout of £50 per night for any injuries caused by an accident covered by the policy for up to 360 days

  • Fracture cover: a lump sum benefit for fractures of bones up to £3,000

  • Income benefit: short term accident only income protection up to £2,250 per month for up to 3 months.

  • Accidental death benefit: a cash lump sum payable of up to £85,000 on accidental death

  • Natural death benefit: a cash lump sum payable on death of £2,500 after your policy has been in place for 2 years

  • Friendly GP+: 24/7 access to a virtual GP for the whole family as standard.

  • Rehabilitation benefit: a payment of up to £1,000 providing access to private facilities covering physical therapies i.e. acupuncture, physiotherapy, osteopathy and chiropractic treatment, follow-up scans and tests and consultations.

  • Optional cover for spouse and children.

Choose Your Level

Bronze Silver Gold

Payment

£10 £17 £24
Income benefit £750 £1,500 £2,250
Fracture cover £1,000 £2,000 £3,000
Hospital cash (£50 per night) - maximum overnight stays in any policy year)

£3,000
60 nights

£9,000
180 nights

£18,000
360 nights

Accidental death £45,000 £85,000 £85,000
Natural death £2,500
Rehabilitation benefit Up to £1,000 in any policy year for all levels
Friendly GP for the whole family Included as part of core cover from policy opening
Access to a Private GP any time day or night

Your questions answered

To apply for a policy, you must be:

  • Aged between 18 and 60 when the policy starts
  • Working and living in the UK (this doesn’t include the Channel Islands or the Isle of Man)
  • Working at least 16 hours a week
  • Able to pay for the policy from a UK bank account
  • Registered with a UK doctor with access to at least the last 2 years of their medical records

No, we won’t ask any medical or health related questions, which makes the application quick and simple, and acceptance is guaranteed regardless of your or your family’s medical history. 

The different types of benefit have different waiting periods. Please see the Policy Conditions or Policy Summary for more details.

We cover a wide list of occupations however unfortunately there are some we aren’t able to cover for.

To find out if we’ll be above to provide cover, please use our online quote tool or call our UK Friendly Customer Service team on 0333 014 6244 or request a call back.

Friendly GP+ is our wellbeing hub which includes our confidential 24/7 GP service, giving you and your whole family on-demand access via phone or video to GPs for diagnosis, advice, fit notes, prescriptions, access to qualified physiotherapists and referrals for treatment to improve general health and wellbeing. It’s a game-changer for many people. And it’s available as soon as your policy starts.

Free Friendly GP+ from day 1 for you and your family!

We are committed to caring for the health, safety and wellbeing of our members. Friendly GP+ is our free wellbeing service which includes support for a number of personal and work issues.

  • 24/7 virtual GP service – unlimited telephone and video consultations
  • Private prescriptions
  • Open referrals
  • Physiotherapy
  • Counselling
  • Money & debt help
  • Legal information & support

How our members rate Friendly GP+

Our Friendly GP+ service provides you with peace of mind that you can access a GP for you and your family at any time, day or night.

Our members have rated the service:

Overall satisfaction

100%

for the overall experience you received as excellent, very good or good.

Recommended

100%

agreed you would recommend Friendly GP+ to a friend or colleague.

GP helpline star rating

100%

rated the helpline as 5 stars or 4 stars.

Data taken from reviews between January and May 2024.

Any other questions?

Don’t delay – find out how Friendly Shield can protect you and your family today!

If you need help or have any questions, please contact our friendly UK based team today on 0333 014 6244 or request a call back 

Calls are recorded for training and quality purposes.
Calls from UK landlines and mobiles cost no more than a call to a 01 or 02 number and will count towards any inclusive minutes.

How to apply

Apply online today

Applying is quick and easy. 


Request a call back

Our friendly team can talk you through your options to help you to decide what level of cover is best for you.

0333 014 6244

Monday to Friday / 8am - 6pm

Important Information

  • You won’t be covered for unemployment or for sickness.
  • To be covered, accidents have to result in an impact injury.
  • Every 5 years we will review your payment and may change the cost of your cover.
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