Cookie Policy

Web usage information is collected automatically as you move around the site by our web server and through the use of cookies. By continuing to browse our websites without adjusting your browser settings to block cookies (for information about how to do this please see below ‘Accept or block cookies’), you are agreeing to our use of cookies.

The data collected allows us to:

  • Identify you as the same person each time you visit this website.
  • See which pages you visit, when and for how long.
  • Track which site you came from and where you went next.
  • Understand who our visitors are and how they use our site.
  • Improve our site and provide a more tailored service to our customers.

We may disclose aggregate statistics about our sales and website visitors in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes. These statistics will not include personally identifying information.

We use Google Analytics who also set cookies on your machine when you visit this website. This site does not control the dissemination of these cookies. If
you would like more information, please refer to Google Analytics Cookie Usage and Google’s Privacy Policy.

Our first party cookies are not tracking cookies and only assist with the functionality of the website. They record whether a visitor has agreed to the use of cookies in their browser.

Name: cc_cookie_accept
Purpose: Stores the option chosen by visitor on whether they accept cookies
Expires: 1 year

Name: cc_cookie_decline
Purpose: Stores the option chosen by visitor on whether they accept cookies
Expires: When you close your browser

We use Google Analytics who also set cookies on your machine when you visit this website. This site does not control the dissemination of these cookies. If you would like more information, please refer to Google Analytics Cookie Usage and Google’s Privacy Policy.

Provider: Google Analytics
Name: _ga
Purpose: Used to distinguish users.
Expires: 2 years from set/update.

Provider: Google Analytics
Name: _gat
Purpose: Used to throttle request rate.
Expires: 10 minutes from set/update.

This website uses the Google demographics data service to collate marketing data. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can opt out of interest-based advertising entirely by adjusting your cookie settings or permanently using a browser plugin. We will not (and will not allow any third party to) use the service to track, collect or upload any data that personally identifies an individual (such as a name, email address or billing information), or other data which can be reasonably linked to such information by Google. We will abide by an appropriate privacy policy and will comply with all applicable laws and regulations relating to the collection of information from visitors. We will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature unless you have robust notice of, and the user's prior affirmative (i.e. opt-in) consent to, that merger. This privacy policy serves as notice of our use of cookies that are used to collect traffic data, and we will not circumvent any privacy features (e.g. an opt-out) that are part of the service. 

You can block any cookies from any website by activating the setting on your browser that allows you to refuse the setting of some or all cookies. You can also use your browser settings to delete cookies. For more information about how to disable cookies in your browser please visit

When you visit our websites, we automatically log your IP address (the unique address which identifies your computer on the internet) which is recognised by our web server. We use IP addresses to help us administer our websites and collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which linked you to our websites. You cannot be identified from this information and it is only used to assist us in providing an effective service. From time to time, we may supply the owners or operators of third party sites with information relating to the users linking our websites to theirs. You cannot be identified from this information.

Some of our webpages may contain a small piece of code called a web beacon. A web beacon is a pixel embedded on a webpage that allows a website to transfer or collect information. Web beacons tell the website server information such as the IP address and browser type related to the visitor's computer. Web beacons provide us with information on how many times a page is opened and which information is consulted

We may use the information we collect through web beacons:

  • To understand traffic patterns and the number of visitors to the National Friendly website
  • To understand how you use and interact with the National Friendly website
  • To optimize your browsing experience
  • To track the effectiveness of a particular advertisement, link or campaign.

As a web beacon forms part of the web page, it is not possible to ‘opt-out’ as such. In most situations, you are able to render them ineffective by opting out of the cookies they set, such as by switching off all cookies in your browser. There are also browser add-ons or extensions that specifically block web beacons.

National Deposit Friendly Society Ltd places great importance on the security of all information associated with our customers. We have security measures in place to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary to ensure that user information is only accessible to authorised personnel.

Information which you submit via our websites is stored on systems located in the European Economic Area or in countries with at least an equivalent level of security. Information submitted by you may be transferred by us to reputable third party suppliers, which may be situated outside the European Economic Area. If you use our services while you are outside the EEA, your information will be outside the EEA until it reaches our systems, and not all countries outside the EEA have equivalent data protection and privacy standards.

Call one of our team

We can explain all the important details and the options available. Call us on: 0333 014 6244.

8am to 6pm Monday to Friday excluding bank holidays. Calls are recorded for training and quality purposes.

Give us a call

National Friendly is a trading name of National Deposit Friendly Society Limited. Registered office: 11-12 Queen Square, Bristol BS1 4NT. Registered in England and Wales no. 369F. National Deposit Friendly Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 110008. You can check this at: National Deposit Friendly Society Limited is covered by the Financial Services Compensation Scheme and Financial Ombudsman Service.

We use cookies to personalise and enhance your experience on our site and improve the delivery of ads to you. Visit our Cookie Policy to learn more. By clicking 'accept', you agree to our use of cookies.