We like to do things differently

We’re a people-led organisation and value customers and staff equally. This means there will always be someone you can speak to who has expert product knowledge, knows your specific requirements and can help you personally.

Welcome, we are
National Friendly

For over 150 years, we’ve been quietly helping our members prepare for life’s uncertainties.

When you talk to us, we will take the time to get to know your specific requirements, and will help you personally to find the cover that’s right for you.

More about us

Why National Friendly?

Over a century of experience

Established in 1868, our original mission was to help individuals prepare for all of life’s uncertainties. Over 150 years later, we’re still doing just that.

Friendly, personal service

Whether you’re updating your current policy or joining us for the first time, our friendly team of experienced staff will work with you personally to find the cover that’s right for you.

Exemplary medical cover

In 2020, we received 9.5 out of 10 for our overall medical claims service.

(based on a survey of 152 customer satisfaction survey responses from medical claims in 2020)

Simple claims process

For our Guaranteed Life Assurance, we’ve kept things simple. To make a claim simply complete a claim form and once approved we will pay the cash lump sum without further ado.