Entitlement (in addition to statutory and public holidays) starts from 25 days, rising to 28 days after 15 years' service.

Some benefits are subject to a minimum qualifying period.

Free to all employees, providing individual healthcare cover towards private medical treatments.

Some benefits are subject to a minimum qualifying period.

Free to all employees and pays four times basic salary to your nominated beneficiaries if you should die whilst employed by the Society.

Some benefits are subject to a minimum qualifying period.

Discretionary bonus based on individual and Society performance.

Some benefits are subject to a minimum qualifying period.

The Society will fund professional qualifications to enable employees to develop in their role.

Some benefits are subject to a minimum qualifying period.

Enhanced maternity pay over and above the statutory requirements, including the first 10 weeks at full pay.

Some benefits are subject to a minimum qualifying period.

An opportunity to exchange some of the employee’s salary for a non-cash benefit, to include: 

Pension – an exchange of basic salary for a monthly pension contribution and save national insurance and tax.  Contribute up to 6% of basic pay and the Society will double that contribution up to a maximum of 12%.

Cycle to work – through Cycle Scheme, you can exchange basic salary in return for a bike and accessories (up to £1,000) and save on tax and national insurance.

Some benefits are subject to a minimum qualifying period.

Help manage the cost of travel or car parking where the Society will pay upfront for your ticket and you’ll repay monthly through payroll.

Some benefits are subject to a minimum qualifying period.

An award for demonstration of Society values, excelling in an area of expertise or going over and above the remit of the role.

Some benefits are subject to a minimum qualifying period.

Valuation & Capital Actuary

We are looking for an nearly/newly qualified actuary to join our team. Reporting to our Chief Actuary, you’ll be next in seniority and expected to bring significant depth of expertise to the role. You’ll have a wide remit which will include exposure to our senior management and Board members as well as reinsurers and other partners. You’ll also be expected to guide and develop junior team members, which may include line management opportunities for the right candidate.

As a smaller organisation, the role is inevitably quite broad and hands on. We are looking for someone who is happy to get stuck into data calculations as well as being able to take a step back to see the bigger picture and who can also liaise effectively with a variety of people outside the team.

The key elements of your day to day role will include:

• Managing timely production of accurate monthly solvency valuation results, including statutory annual valuations and actuarial elements of associated regulatory reporting (SFCR, QRTs, NSTs, RSR) and annual accounts.
• Being the main point of liaison with external auditors in relation to the annual valuation, and internal auditors in relation to actuarial audits during the year.
• Monitoring the Society’s investment portfolio, including performance, capital impact and risk management, and including liaison with investment managers.
• Monitoring the Society’s other risk exposures, their current and projected capital impact and proposing/implementing potential mitigations.
• Overseeing timely production of the annual ORSA projections.
• Overseeing production of annual calculations to support the work of the With Profits Actuary.
• Drafting Board and Committee reports associated with the above areas.
• Providing review and general support to pricing, product development, experience analysis and actuarial model development as required.
• Providing support where needed for customer services and compliance to resolve customer queries.

Your background should include at least 12 exam passes with the Institute and Faculty of Actuaries (or equivalent) and ideally you’ll have some Mo.net and/or R skills in addition to your excellent Excel/VBA expertise.

If you have experience in most, but not all, of the above responsibilities we’d still be interested to hear from you as there is scope to adapt the role around someone with the right aptitude and approach and to provide training as required.

As we grow our business there will be opportunities to develop your skills and expertise further and, if you wish, gain exposure to related fields of work. We are always keen to support people with development opportunities.

On offer is an attractive salary, a potential for a generous performance-based bonus, company pension contributions (up to 12% of salary) plus benefits including our best PMI cover, life assurance (x4 salary), an EAP and more. We have a discretionary hybrid working policy under which we’d typically expect you to attend the office 3 days per week. Our bright and spacious offices have very recently been refurbished and are based near the harbourside in central Bristol. We have a friendly and supportive culture with regular social events and we have an excellent track record of supporting our local community.

If this sounds like the right opportunity for you, please send your CV and a covering letter explaining why you are interested to Antonia Fowell, Head of People & Culture, at afowell@nationalfriendly.co.uk

Facilities Assistant

Full time (35 hrs/wk: 9am to 5pm)

We are looking for a new Facilities Assistant – someone who can keep our recently refurbished central Bristol office ticking and support our 80 or so people with various practical tasks.

It’s a broad and varied role and your duties will include:

• processing our incoming post (including scanning it into our systems) and deliveries.
• managing outgoing post including special deliveries and arranging couriers etc.
• ordering and distributing stationery and other office items.
• ensuring our printers are supplied with paper and toner.
• managing visitors to the office including management of security passes.
• maintaining our meeting rooms -assisting with set up, clearing etc.
• ordering lunches or assisting with other catering / hospitality requirements.
• health and safety tasks including– undertaking fire safety tasks, work station assessments, pat testing and more.
• routine / small office maintenance tasks, recycling/waste disposal and maintenance of kitchen area.
• dealing archiving – particularly storage and retrieval from our storage facilities.
• banking cheques/cash if required.

You’ll need to be in the office every day and you’ll need some practical skills/aptitude as well as reasonable IT skills. We are looking for someone who is helpful, reliable, responsive and can prioritise tasks and use their initiative to resolve day to day issues. You don’t need to have had experience in all the areas above as we can provide training (particularly regarding the health and safety aspects of the role) but you’ll need to be keen to learn and good at adapting to changing circumstances.

In return we offer a good salary plus an excellent benefits package including a generous bonus scheme, 25 days’ holiday (plus bank holidays), pension contributions up to 12%, private medical cover, life assurance (x4 salary) and much more.

To apply for this role, please send your CV and a covering letter to hr@nationalfriendly.co.uk.

No agencies please.

Sales Executive

Full time (35 hrs/wk)

Previous experience not essential.

We are National Friendly. Our Sales Team doesn’t just sell insurance and savings products, it invites customers to become members of our Society.  As a mutual insurance company with a history of over 150 years of helping people cope at challenging times in their lives, our customers become members of our Society, some of them for many, many years.  So when we are selling them products, it feels a bit like we are inviting them to become part of our friends and family.

Our Sales Team sells our own financial products to individuals looking to protect themselves and their families. We don’t do big call centres and impersonal surroundings. There’s no cold calling or pushy, impossible targets.

What we do have is a small, friendly team of people looking to have personable, helpful and effective calls with people who have already expressed an interest in our products. We invest heavily in training, making sure you understand our products and we continue to develop you – within our sales team or, for some people, beyond into other parts of our business.  We always want to encourage you to develop your career.

As a business we are at an exciting point in our development, with plans to expand and new products being launched. We are proud of our heritage but we are forward thinking and excited about the future.

We are now looking for someone with good sales skills to join our team. Ideally you will have some experience of selling (in any sector) but if you are confident and have the right attitude we will consider candidates with no experience. You’ll need to be trustworthy, reliable, diligent and good at helping people to reach a decision. You’ll also need some basic office and IT skills including organisation, prioritisation and attention to detail.

In addition to working in our fabulous, sociable team and gaining plenty of training and encouragement, you’ll enjoy a generous benefits package, 25 days’ holiday per year (full-time equivalent) and various perks. We are committed to encouraging a degree of home-working past the Covid restrictions.

If you are interested in this exciting opportunity, you can start by selling yourself – in a CV and covering message sent to Antonia Fowell, Head of People & Culture, at afowell@nationalfriendly.co.uk. We promise we’ll respond to you.