Working for National Friendly is an enjoyable and rewarding experience. We work hard and also want our people to enjoy long and successful careers with us.
Our people are passionate about providing great customer service and are encouraged to realise their full potential.
We are committed to developing the skills and experience of our employees through accessible training and support.
At National Friendly, we recognise and value the diversity of our people.
We believe that everyone should work in a positive and forward thinking environment, that is fair to all employees, and where everyone is treated with dignity and respect.
When you join our brilliant team of people, you’ll have a fantastic range of employee benefits to choose from, including access to a group healthcare policy, generous pension scheme and regular social events.
Entitlement (in addition to statutory and public holidays) starts from 25 days, rising to 28 days after 15 years' service.
Some benefits are subject to a minimum qualifying period.
Free to all employees, providing individual healthcare cover towards private medical treatments.
Some benefits are subject to a minimum qualifying period.
Free to all employees and pays four times basic salary to your nominated beneficiaries if you should die whilst employed by the Society.
Some benefits are subject to a minimum qualifying period.
Discretionary bonus based on individual and Society performance.
Some benefits are subject to a minimum qualifying period.
The Society will fund professional qualifications to enable employees to develop in their role.
Some benefits are subject to a minimum qualifying period.
Enhanced maternity pay over and above the statutory requirements, including the first 10 weeks at full pay.
Some benefits are subject to a minimum qualifying period.
An opportunity to exchange some of the employee’s salary for a non-cash benefit, to include:
Pension – an exchange of basic salary for a monthly pension contribution and save national insurance and tax. Contribute up to 6% of basic pay and the Society will double that contribution up to a maximum of 12%.
Cycle to work – through Cycle Scheme, you can exchange basic salary in return for a bike and accessories (up to £1,000) and save on tax and national insurance.
Some benefits are subject to a minimum qualifying period.
Help manage the cost of travel or car parking where the Society will pay upfront for your ticket and you’ll repay monthly through payroll.
Some benefits are subject to a minimum qualifying period.
An award for demonstration of Society values, excelling in an area of expertise or going over and above the remit of the role.
Some benefits are subject to a minimum qualifying period.
Some benefits are subject to a minimum qualifying period.
We encourage our staff to take ownership and responsibility for driving their own personal development.
We are committed to developing the skills and experience of our employees through accessible training and support.
We are a mutual insurer based in the centre of Bristol. Owned by our members, we invest our profits back into the Society to provide better benefits, products and services for our members.
If you believe you have the skill set to help National Friendly achieve its goals, while National Friendly helps you achieve yours, then please send your CV and a covering email/letter to Antonia Fowell, Head of People & Culture at afowell@nationalfriendly.co.uk.
Location: Bristol/Hybrid
Salary Range: £40k-£50k (DOE)
About the Job
As part of our ambition growth plans for the next 3-5 years, we are looking to hire an experienced software engineer to work with us to have significant impact on the architectural and engineering direction of the platform and the company.
Currently one of our core platforms is currently outsourced with a partner which we wish to bring development in-house and build a software engineering capability within the organisation The existing code stack is primarily .NET based (VB) with front ends written in HTML There will also be opportunities to have input on the direction of the infrastructure / hardware requirements of the platforms.
The role will directly report into the Head of IT.
Skills and Experience
The successful applicant will be a technology professional with extensive experience of building, testing and maintaining enterprise level systems, ideally for financial applications. You will need to be able to work self-sufficiently, and have the creativity and originality to come up with your own solutions to problems. In return you will enjoy a flexible working environment, and will be given the freedom to make your own decisions about how to approach and solve tasks at hand, and provide direction to others in the team.
The Following Are Essential Skills/experience
In Addition, The Following Would Be Highly Desirable
About the Society
National Friendly is a small but aspiring Friendly Society which is based in Bristol. The company currently has a head count of 80 with plans to expand in all areas of the business and is recognized as one of Bristol’s best companies to work for. It is regulated by the Financial Conduct Authority & Prudential Regulatory Authority
Founded in 1868, its core mission to help members meet their Health, Welfare and Protection needs is as relevant today as it was then.
Please send your CV and covering letter through to David Turner at dturner@nationalfriendly.co.uk for consideration.
Location: Bristol/Hybrid
Salary Range: £40k-£50k (DOE)
About the Job
The Test Lead role is a new key part of the Technology team at National Friendly, where there is plenty opportunity to shape your role.
The role will directly report into the Head of IT.
Key Responsibilities
Require Skills
About the Society
National Friendly is a small but aspiring Friendly Society which is based in Bristol. The company currently has a head count of 80 with plans to expand in all areas of the business and is recognized as one of Bristol’s best companies to work for. It is regulated by the Financial Conduct Authority & Prudential Regulatory Authority
Founded in 1868, its core mission to help members meet their Health, Welfare and Protection needs is as relevant today as it was then.
Please send your CV and covering letter through to David Turner at dturner@nationalfriendly.co.uk for consideration.
Help us get our message across.
As a Marketing Executive at National Friendly you’ll be part of a small team with big ideas.
You’ll play a key role in helping us communicate with potential and current members across a variety of channels in ways which are always clear, fair, inclusive and effective.
You are unlikely to have many days the same. You may be working on creating literature for new insurance or investment products (print and digital), looking at ways to boost our on-line presence, enhancing the web experience and customer journeys for different parts of our wider community and network, helping us to create campaigns and to monitor their success, creating content for our social media channels or working on our regular reports to customers. As part of a small team you’ll also need to get involved in any else that needs doing, including more administrative and routine tasks, but there is plenty of opportunity for responsibility and autonomy and space to develop your skills.
We have (and are developing more) products to support people at different life stages, so you’ll need to be adept at tailoring messages and delivery methods to suit people with different needs and preferences. As a business regulated by the FCA and PRA (don’t worry – we’ll explain) we also have to work within a number of important regulations to ensure our marketing materials are appropriate, but we still want to be creative in our messaging.
You’ll also need to be great at developing relationships with people – internally and with third parties such as external printers, designers and other suppliers.
We’ll expect you to have a relevant marketing degree / diploma or equivalent experience developed in a marketing team. You’ll also be able to demonstrate excellent communication skills (especially written), creativity, organisation, analytical and attention to detail. An understanding of PPC, SEO, Google Analytics and Adobe Creative Cloud would be advantageous. You may not have had the opportunity to develop skills and experience in all the areas outlined above, but you should be able to hit the ground running on several of them. Experience in a similar industry (insurance, financial services or professional services) would be beneficial.
National Friendly has ambitious plans for growth and development. How we look after our people is as important to us as how we look after our members and you will find us to be friendly and supportive workplace which really encourages your development. It’s an exciting time to join us.
If you want to be part of our journey, send your CV and a covering message to Antonia Fowell, Head of People & Culture at afowell@nationalfriendly.co.uk.
Salary:
£22k to £26k per annum plus excellent benefits.
Sales Executive
Full time (35 hrs/wk)
Previous experience not essential.
We are National Friendly. Our Sales Team doesn’t just sell insurance and savings products, it invites customers to become members of our Society. As a mutual insurance company with a history of over 150 years of helping people cope at challenging times in their lives, our customers become members of our Society, some of them for many, many years. So when we are selling them products, it feels a bit like we are inviting them to become part of our friends and family.
Our Sales Team sells our own financial products to individuals looking to protect themselves and their families. We don’t do big call centres and impersonal surroundings. There’s no cold calling or pushy, impossible targets.
What we do have is a small, friendly team of people looking to have personable, helpful and effective calls with people who have already expressed an interest in our products. We invest heavily in training, making sure you understand our products and we continue to develop you – within our sales team or, for some people, beyond into other parts of our business. We always want to encourage you to develop your career.
As a business we are at an exciting point in our development, with plans to expand and new products being launched. We are proud of our heritage but we are forward thinking and excited about the future.
We are now looking for someone with good sales skills to join our team. Ideally you will have some experience of selling (in any sector) but if you are confident and have the right attitude we will consider candidates with no experience. You’ll need to be trustworthy, reliable, diligent and good at helping people to reach a decision. You’ll also need some basic office and IT skills including organisation, prioritisation and attention to detail.
In addition to working in our fabulous, sociable team and gaining plenty of training and encouragement, you’ll enjoy a generous benefits package, 25 days’ holiday per year (full-time equivalent) and various perks. We are committed to encouraging a degree of home-working past the Covid restrictions.
If you are interested in this exciting opportunity, you can start by selling yourself – in a CV and covering message sent to Antonia Fowell, Head of People & Culture, at afowell@nationalfriendly.co.uk. We promise we’ll respond to you.
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