Guided treatment:
If you choose our Guided treatment option, then when your GP refers you for further treatment they’ll write you what is known as an open referral; i.e. it says you need to see a certain type of clinician like a gastroenterologist, but doesn’t name anyone in particular.
You can then share this with a member of our claims team. They’ll select a hand-picked consultant who’ll then oversee your treatment from start to finish, using their experience to select the best treatment path for you. We’ll always look to find a consultant close to you; certainly no more than 30 miles from where you live but usually closer.
Extended and standard Treatment
If you want free choice on where you go for treatment and/or who you see, then you can select one of two options.
– our Standard hospitals list, which excludes a list of hospitals whose costs exceed those elsewhere in the country; or
– you can choose our Extended hospitals list, which allows you to use any recognised hospital facility in the country, including those excluded from the Standard list.