Careers

Working for National Friendly

Life at National Friendly

We love what we do. Our people are passionate about providing a great service to our members and are dedicated to making a positive impact in their various fields. And we’re committed to developing the skills and experience of our people through accessible training and support.

So whether you’re years into your career or just starting out, if you’re keen to work in a dynamic and collaborative workplace, we want to hear from you.

Employee benefits

When you join our brilliant team of people, you’ll have access to a fantastic range of employee benefits.

Take a look at the list below to see what’s on offer (but please note that some benefits are subject to a minimum qualifying period):

There’s potential to earn a discretionary bonus based on your individual and Society performance.

As well as statutory and public holidays, annual leave entitlement starts from 25 days, rising to 28 days after 9 years' service.

This is free to all employees and provides individual healthcare cover towards private medical treatments.

Free to all employees and pays four times basic salary to your nominated beneficiaries if you should die whilst employed by the Society.

The Society will fund professional qualifications to enable employees to develop in their role.

Enhanced maternity pay over and above the statutory requirements, including the first 10 weeks at full pay.

Some benefits are subject to a minimum qualifying period.

You can exchange part of your basic salary for a monthly pension contribution whilst saving on national insurance and tax.

Contribute up to 6% of your basic pay and we’ll double that contribution up to a maximum of 12%.

We offer a cycle to work scheme where you can exchange part of your basic salary in return for a bike and accessories (up to £1,000) and save on tax and national insurance.

To help you manage the cost of travel or car parking, we can pay for your tickets upfront and you’ll repay it monthly through payroll.

Training Investor Badge CPD Courses

Our values

Vacancies

Your journey with us starts here. Please take a look below at the roles we have on offer.

If you see one you think you’re the right fit for then please send your CV and a covering email/letter to our HR Team at HR@nationalfriendly.co.uk

Full-time, permanent role of 35 hours per week (Mon-Fri)

Hybrid working (Ideally commutable to our Bristol office 3 days per week in the office).

Salary £40,000 to £50,000 dependent upon experience (salary is flexible, we will consider candidates with less or more experience and reflect this in the salary so please note salary could be less or more than that advertised depending upon experience)

National Friendly is a mutual insurer with a forward-looking attitude and a broad and diverse portfolio of products through which it is seeking to support new business growth over the forthcoming years.

We are looking for an experienced Underwriter to join our team. The focus will primarily be on ensuring competitive terms for Life and Critical Illness, but we will also look to cross train you on Private Medical Insurance, Immediate Needs Annuity and Impaired Life Annuity applications. Income Protection experience preferred but not essential.

The role is varied, involving general case processing, rules development, philosophy input, process & product improvement and representing National Friendly by liaising with key partners and the wider industry. There are also opportunities to participate in projects that directly influence the success of National Friendly.

Key attributes:

  • Minimum of five years underwriting experience

  • Experience of using underwriting rules engines (preferred but not essential)

  • A demonstrated track record of underwriting Life & Critical Illness as evidenced by your current or recent underwriting authority levels

  • Experienced and competent in assessing new Life & Critical Illness applications, deciding what underwriting evidence is required and underwriting complex cases with medical evidence

  • Ability to accurately follow underwriting guidelines whilst demonstrating appropriate flexibility and pragmatism without compromising our risk tolerance.

  • Confident in advancing existing processes and practices and actively contributing ideas.

  • Great communication skills - comfortable liaising with internal & external stakeholders.

You will take pre-sale underwriting enquiries by telephone and email, working to build excellent working relationships with our intermediaries and other stakeholders

You must be self-motivated and able to work with others to make a stronger underwriting team, whilst providing accurate and consistent decisions is key.

Our bright and spacious offices are based near the harbourside in central Bristol. We have an inclusive, caring and supportive culture with regular social events and we have an excellent track record of supporting our local community

In addition an attractive salary, there is a potential for a generous performance-based bonus, company pension contributions (up to 12% of salary) plus benefits including PMI cover, life assurance (x4 salary), an EAP and more.

Please include a CV with your application.