Careers

Working for National Friendly

Life at National Friendly

We love what we do. Our people are passionate about providing a great service to our members and are dedicated to making a positive impact in their various fields. And we’re committed to developing the skills and experience of our people through accessible training and support.

So whether you’re years into your career or just starting out, if you’re keen to work in a dynamic and collaborative workplace, we want to hear from you.

Employee benefits

When you join our brilliant team of people, you’ll have access to a fantastic range of employee benefits.

Take a look at the list below to see what’s on offer (but please note that some benefits are subject to a minimum qualifying period):

There’s potential to earn a discretionary bonus based on your individual and Society performance.

As well as statutory and public holidays, annual leave entitlement starts from 25 days, rising to 28 days after 9 years' service.

This is free to all employees and provides individual healthcare cover towards private medical treatments.

Free to all employees and pays four times basic salary to your nominated beneficiaries if you should die whilst employed by the Society.

The Society will fund professional qualifications to enable employees to develop in their role.

Enhanced maternity pay over and above the statutory requirements, including the first 10 weeks at full pay.

Some benefits are subject to a minimum qualifying period.

You can exchange part of your basic salary for a monthly pension contribution whilst saving on national insurance and tax.

Contribute up to 6% of your basic pay and we’ll double that contribution up to a maximum of 12%.

We offer a cycle to work scheme where you can exchange part of your basic salary in return for a bike and accessories (up to £1,000) and save on tax and national insurance.

To help you manage the cost of travel or car parking, we can pay for your tickets upfront and you’ll repay it monthly through payroll.

Training Investor Badge CPD Courses

Our values

Vacancies

Your journey with us starts here. Please take a look below at the roles we have on offer.

If you see one you think you’re the right fit for then please send your CV and a covering email/letter to our HR Team at HR@nationalfriendly.co.uk

Job Title: Compliance Manager

Reporting to: Head of Legal and Compliance

Location: National Deposit Friendly Society Limited in Bristol. The role holder may be allowed to split working time between home and office locations.

There is a requirement to be in the office for at least 3 days in a working week.

SMF: None.

Hours: 35 hours : Full time

  1. Job Purpose

To assist the Head of Legal and Compliance to:

  • Undertake and implement compliance and regulatory support for the Society and its subsidiaries.
  • Undertake and implement the oversight of the Society in monitoring its regulatory systems and controls.
  • Understand and make the business aware as to how future regulatory changes that affect the Society’s business model.
  • To be able to deputise for the Head of Legal and Compliance as required.

 

  1. Key Responsibilities

 

  • To act as Deputy MLRO to assist the Head of Legal and Compliance with the oversight of the appropriate AML and financial crime systems and controls. Acting as first point of contact for the business with AML and Financial Crime queries.
  • To understand and review the regulatory developments issued from PRA and FCA, and work with the business to understand the necessary business change processes required.
  • To provide support for the business to ensure it acts within its regulatory permissions, for any new business or product initiatives and any outsourcing process/activity as required.
  • To oversight the FCA RegData process and FCA required submissions for NDFS and NFFS.
  • To upload data and updates to FCA Connect including IAR and AR submissions, as well as working with the business teams to ensure that the necessary due diligence has been completed.
  • To lead on the required regulatory assistance on new business projects; and any other regulatory guidance as required by the business.
  • To own and coordinate the reviews of the Compliance Policy and associated conduct risk policies owned by the Compliance team, and associated registers.
  • To undertake ongoing monitoring reviews in line with the annual Compliance Plan.
  • To assist the Head of Legal and Compliance with the implementation and embedding of Consumer Duty within the Society and its subsidiary.
  • To oversight production of Legal and Compliance monthly MI pack, and assist with the quarterly Legal and Compliance MI for Board and Committee cycle.
  • To assist with the compliance support for the wholly owned subsidiary: National Friendly Financial Solutions Limited.
  • To assist the Head of Legal and Compliance with any other compliance or governance tasks as required.

 

  1. Immediate Reports

 

One – Compliance Analyst.

Compliance and Personal Development

  • Undertake all work in accordance with the Society’s service and quality standards and comply with all the Society’s policies, processes and the Code of Conduct.
  • Meet the required professional duties and standards set by the PRA, FCA, and other regulators where appropriate, and comply with all other relevant regulations including the UK General Data Protection Regulations, health & safety and anti-money laundering laws.
  • Ensure high personal standards in terms of attendance, time-keeping and general conduct.
  • Keep abreast of market and professional developments and ensure skills and knowledge develop to ensure an appropriate level of competence.

 

The duties and responsibilities above are not exhaustive and the role holder may be required to undertake other activities consistent with the general nature and purpose of the role.

Duties may vary between individuals with the same or similar job title according the needs of the Society.

National Friendly may review and amend this job description at its discretion. This job description does not form part of the individual’s terms and conditions of employment. March 2025.

Job Title: Valuation Actuarial Analyst 

Reports to: Chief Actuary or Valuation & Capital Actuarial Manager

Direct reports: None

Controlled Function: No

Full-time hours: 35 per week default (with flexibility to consider part time)

Location: Bristol (minimum 3 days per week office based, pro rata if part time)

Purpose of role: To assist the Valuation & Capital Actuarial Manager in providing actuarial services covering valuation, capital management and related areas (as set out below).

 


 Operational: 

Assisting with:

Timely production of accurate monthly solvency valuation results, including statutory annual valuations and actuarial elements of associated regulatory reporting (SFCR, QRTs, NSTs) and annual accounts.

Responding to external auditors in relation to the annual valuation, and internal auditors in relation to relevant actuarial audits during the year.

Analysing the Society’s investment portfolio, including performance, capital impact and risk management.

Production of the Society’s reinsurance accounts.

Production of the annual ORSA projections.

Production of annual calculations to support the work of the With Profits Actuary.

Actuarial model development.

Responses to customer services and compliance to resolve customer queries, in relation to with-profits policies (ie not non-profits policies).

Other activities of the actuarial team, where needed.

 


People management/supervision: 

None.

Compliance and personal development: 

Ensure compliance with all appropriate rules and regulations and take responsibility for own performance and personal development, to include: Undertaking all work in accordance with the Society’s service and quality standards and comply with all the Society’s policies and processes.

Meeting the required professional duties and standards set by the PRA, FCA, IFoA and FRC for actuarial work, and comply with all other relevant regulations including the UK General Data Protection Regulations, health & safety and anti-money laundering laws.

 

Ensuring high personal standards in terms of attendance, time-keeping and general conduct.

Demonstrating the Society’s values in dealings with colleagues and customers paying particular attention to the principles of Treating Customers Fairly and acting with integrity.

Keeping abreast of market and professional developments and ensure skills and knowledge develop to ensure an appropriate level of competence.

Educational/experience requirements: 

Institute and Faculty of Actuaries (or equivalent) – actively studying, with at least 1 exam pass to date.

Between 1 and 3 years’ experience of valuation and other relevant aspects of the financial management of a UK life insurance company/friendly society.

Systems/software requirements: 

Proficient using Excel and VBA.

Experience of using a recognised actuarial projection software platform (Mo.net preferred). Setting up and executing runs within the platform is a minimum; experience of coding within the platform is a bonus.

Experience of R, Python, Access, PowerBI and/or similar packages is a bonus.

The duties and responsibilities above are not exhaustive and the role holder may be required to undertake other activities consistent with the general nature and purpose of the role. Duties may vary between individuals with the same or similar job title according the needs of the Society.

National Friendly may review and amend this job description at its discretion. This job description does not form part of the individual’s terms and conditions of employment.