Established in 1868, our mission was to help individuals prepare for all of life’s uncertainties. Over 150 years later, we’re still doing just that.
Hello, we're
A mutual society which helps our members meet their health, welfare and protection needs.
Established in 1868, our mission was to help individuals prepare for all of life’s uncertainties. Over 150 years later, we’re still doing just that.
Whether you’re updating your current policy or joining us for the first time, our friendly team of experienced staff will work with you personally to find the cover that’s right for you.
On average we pay over 96% of claims so you know we’ll be there for you in times of need (National Friendly’s Claims team, July 2023).
When you talk to us, we will take the time to get to know your specific requirements, and will help you personally to find the cover that’s right for you.
Fast, affordable access to a private GP, physiotherapy, and counselling services for you and your family. All for just £5 a month!
Unique new protection for you – simple, affordable and quick
The new simple, affordable healthcare solution that supports you today and gives you peace of mind for tomorrow.
The private medical insurance that's right for you
The guaranteed way to leave money for your loved ones when you die
Get paid a regular benefit if you can't work due to illness or injury
Get paid a regular benefit if you can’t work due to an accident
Make a single payment to secure a regular, guaranteed benefit paid to your care provider
Make a single payment to secure a regular, guaranteed benefit paid to your care provider, after your chosen deferred period
Outstanding Protection Product Innovation (Winner)
Outstanding Individual Income Protection (Winner)
Best New Product Category (Highly Commended)
Woman of the Year – Marketing: Sally Waterfield (Winner)
Woman of the Year – Claims: Gemma Price (Winner)
Best Income Protection Provider (Shortlisted)
Extending Accessibility and Inclusivity (Shortlisted)
Outstanding Underwriting Team (Finalist)
Customer Service: ‘Above and Beyond’ (Finalist)
Best Individual Health Insurance Provider (Finalist)
Best Wellbeing Provider (Finalist)
Best Individual Protection Provider (Finalist)
Best Diversity & Inclusion Strategy (Finalist)
Best Add-on or Support Service 'Insurer' (Finalist)
Underwriting & Claims Award (Highly Commended)
Best New Product / Enhancement (Highly Commended)
Young Achiever Award - Lucia Jarvis (Highly Commended)
Julian Saunders
Outstanding Individual Income Protection
Outstanding Intermediary Support Team
Outstanding Underwriting Team
Customer Service: ‘Above and Beyond’
James King
Fiza Mahmood
Caitlin Dewar
Lucia Jarvis
Best Customer Service Delivery
Best Individual Protection Provider
Best Private Medical Insurance Provider
Best Healthcare Service
Lucia Jarvis (Winner)
Outstanding Individual Protection
Best Customer Service Delivery
Best Individual Protection Service Delivery
Innovation Award
Underwriting and Claims Award (Highly Commended)
Young Achiever Award - Cory Alder
Health Insurance Provider of the Year
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We can explain all the important details and options available.
Monday to Friday / 8am - 6pm
National Friendly Financial SolutionsOur Awards:
