Privacy Notices

We’re making it easier for you to find out how we handle your information

On the 25th May 2018 the General Data Protection Regulation, known as GDPR, came into effect. It gives you more control over how your data is used and how you’re contacted. The changes will also help to protect your personal data.

For you to find out what these new changes mean, we’ve created a new Privacy Notice
which includes details about:

  • Your rights relating to the information we hold about you
  • How we keep your personal information safe
  • The types of personal information we collect and use
  • The legal basis we rely on to use your information
General Privacy Notice

The General Privacy Notice is for those policyholders with either a Tax-Exempt Savings Plan, With-Profits Bond, Guaranteed Life Assurance Plan or one of our legacy policies including Care Plus, Pensions, Unit Linked Plans, National Ambulance, Permanent Care, Dental & Optical, ISAs, Term Assurance and Custom and Benefits Fund policies.

PMI Privacy Notice

The PMI Privacy Notice is for those policyholders with either an Optimum, Your Health Fund, Healthcare or Healthguard policy.

Protection Privacy Notice

The Protection Privacy Notice is for those policyholders with a Health Cover, Right to Health Cover or THIS Health Cover policy.

Long Term Care Insurance Privacy Notice

The Long–term Care Insurance Privacy Notice is for those policyholders with an Immediate Care Plan, a Deferred Care Plan or an Assisted Living Insurance policy.

Stay together

The General Data Protection Regulation means that in order to continue receiving updates from us we need you to
re-subscribe with your up-to-date contact details. Our subscribers are the first to know
about Society news, product launches, new member benefits, offers and competitions.

National Friendly is a trading name of National Deposit Friendly Society Limited. Registered office: 11-12 Queen Square, Bristol BS1 4NT. Registered in England and Wales no. 369F. National Deposit Friendly Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 110008. You can check this at: National Deposit Friendly Society Limited is covered by the Financial Services Compensation Scheme and Financial Ombudsman Service.

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