We keep the underwriting process as simple and seamless as possible; providing cover that meets the profile of your client.
Head of Underwriting & Claims
Duncan has worked across Banking, Outsourcing and Insurance industries over the last twenty-five years. Over the last fourteen years Duncan has been with National Friendly in a variety of positions, most recently ensuring the smooth running of the Underwriting & Claim function overseeing private medical insurance, income protection, accident, sickness, life and immediate annuity activity.
Technical Lead Underwriter
With over 20 years experience with various insurers throughout the market, John has gained valuable insight into risk evaluation; whilst maintaining a sensible, flexible and empathetic approach to underwriting. John has been instrumental in designing our automated rules engine and developing our underwriting philosophy.
Disability & Development Underwriter
Post completing his Masters degree, Jake has been working within Underwriting for the last 7 years. Previously he has worked within the Life, CI, IP and Business protection markets but more notably has also specialised within Impaired Life underwriting and specialist annuities. Jakes current focus is on the development of our underwriting rules system and the IP and annuities workflow.
Darren works closely with the underwriting, claims management and product development teams at National Friendly. His focus is providing support, expert insight, and advice in a consulting capacity. Darren has worked in the life underwriting and claims arena for over 30 years, holding leadership positions at major reinsurance and insurance companies. He has also worked as an underwriter in the Lloyd’s of London market, successfully insuring people that the wider insurance market would not.
Monday to Friday / 9am - 5pm
Calls from UK landlines and mobiles cost no more than a call to a 01 or 02 number and will count towards any inclusive minutes. We’re open from 8am to 6pm, Monday to Friday excluding bank holidays.
Calls are recorded for training and quality purposes.