As a mutual, we put our members are the heart of all we do. This makes it even more important to be recognised as an industry leader. Why not take a look at some of our recent awards and successes below.
At National Friendly we take great pride in our achievements. In 2023 and 2024, we were shortlisted for the following awards:
Julian Saunders
Outstanding Individual Income Protection
Outstanding Intermediary Support Team
Outstanding Underwriting Team
Customer Service: ‘Above and Beyond’
James King
Fiza Mahmood
Caitlin Dewar
Lucia Jarvis
Best Customer Service Delivery
Best Individual Protection Provider
Best Private Medical Insurance Provider
Best Healthcare Service
Lucia Jarvis (Winner)
Outstanding Individual Protection
Best Customer Service Delivery
Best Individual Protection Service Delivery
Innovation Award
Underwriting and Claims Award (Highly Commended)
Young Achiever Award - Cory Alder
Health Insurance Provider of the Year
Easy to get through on the phone to speak to a real person. Discussed my requirements with Peter Mann who clearly explained my options in a straightforward, unbiased way. Would definitely recommend!”
Contacted them and got an answer almost right away.
Excellent phone manner. Was able to understand my needs and managed to help me find what I needed.”
Great company, very friendly staff, and overall great service.”
I was so happy with this Life Insurance I have been with others before this one and no other company's are as good as this one you get all kind of things and Sam who spoke to me on the phone was absolutely wonderful sorted everything.”
Currently still benefiting from my accident only income protection, super supportive team and case worker during what is a life changing accident and injuries.”
The people at National Friendly are extremely helpful and the prices for your plans for life are totally brilliant.”
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Monday to Friday / 8am - 6pm
National Friendly Financial Solutions