Felix, a self-employed plasterer, falls from a ladder and breaks his plastering arm. He’s signed off work for at least ten weeks.
He contacts our claims team, who help gather the details of his accident. Luckily, he’d added fracture cover to his policy.
- He gets a £2,000 one-off payment for his broken arm within days of claim approval.
After 30 days, he is entitled to benefit of £2,000 a month which he can use as he needs to cover bills or other items.
- We pay £3,000 in total to cover his ten weeks off work.
When he returns to work, he finds that in his first month back, he can only work half the hours he did before his accident.
- So we continue to pay half the benefit (£1,000) for that month.
We help his recovery by paying for private rehabilitation through physio and exercises.
- Saving him £400 and getting him seen quicker than through NHS services.
He calls our Friendly GP line, a doctor writes a prescription for painkillers which he can then pick up from his local pharmacy.
- The policy provides 24/7 access to a GP
The policy pays Felix a total of £6,000 and has assisted his phased return to work