55 year old Mike had been concerned about discomfort around his bladder and lower abdomen for a few months. His GP referred him to an NHS consultant.
The consultant ran a full suite of tests and broke the news that Mike had feared – he had the early stages of prostate cancer. His prostate gland would need to be removed in an operation.
After discussions with his family, he decided he would like to have the procedure carried out by a private consultant, in a private hospital. He contacted us and, having established he had a valid claim, we arranged everything for him.
His private operation was available quicker than was available on the NHS and he liked the thought of having a private room in which to recover and receive visitors.
Our In-patient Plan not only covered the cost of Mike's surgery, but also the week he spent in hospital and follow-ups to check his recovery was going smoothly.
This example does not feature a real customer