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National Friendly update their PMI for increased cover across the UK

National Friendly has announced significant changes to their private medical insurance plan, Optimum, following feedback from their associated intermediaries. The Bristol-based mutual society has now increased the level of cover for their Optimum In/Day-Patient Plan from £250,000 to £1,000,000, and new policyholders can now opt to include an extended hospital list.

In exchange for increased premiums, the extended hospital list will now cover a selection of hospitals based in Central London, which had previously been excluded from the plan. With 48%* of current Optimum policyholders hailing from Greater London, the news bodes well for future members in the area.

As well as this, the insurer’s Out-Patient Plan has also been improved, and now gives customers the choice of either a £2,000 or £5,000 cover limit each policy year for an increased premium.

Julie Defago, Health Insurance Specialist for Flexible Health Insurance Brokers, commented on the recent changes: “National Friendly already had one of the most comprehensive hospital lists in the market but in response to feedback from members in the London area they are now offering a new extended hospital list. The extended list will enable members to have a full choice of health care facilities, and access to the Central London hospitals that were previously not covered. It is great to have providers listen and act upon new ideas, to help support their intermediaries and members.”

National Friendly offer two private medical insurance policies that between them cover prompt access to a GP or consultant for diagnosis, a variety of out-patient treatments and a range of private in-patient and day-patient treatments and operations, and Optimum was recently nominated for “Best Private Medical Insurance” in the Cover Customer Care Awards 2019.

*Based on data from September 2017 to July 2019.

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