National Friendly Health Insurance

Our over 50s private health insurance offers prompt appointments with private GPs and specialist consultants, providing quick diagnoses when you need it most. Should you require treatment, you will have a choice from one of the widest lists of private hospitals available from my insurer and cover of £1million each year.

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Why National Friendly?


99% of medical claims paid in 2018


Paid 95% of claims within 5 working days in 2018

*based on 8,491 claims


150 years together

We are proud to have stood the test of time and are still going strong after 150 years.

Why choose National Friendly’s private health insurance?

Our private health insurance gives you flexibility with excess options, helping you to manage your premiums whilst providing cover for your healthcare needs. We offer a choice between two policies, an Out-patient Plan or In/Day-Patient Plan, or you can take out both policies together at a discounted price.

Out-patient Plan

  • Prompt access to a private GP
  • Fast diagnosis with a specialist consultant
  • Mental health sessions with a counsellor or psychotherapist
  • Minor surgery for carpal tunnel decompression, joint injections and excision and cauterisation procedures
  • Diagnosis of heart and cancer conditions
  • Physiotherapy, acupuncture, osteopathy and chiropractic treatment
  • Choice of either £2,000 or £5,000 cover each policy year
  • Excess options of £0, £100 and £250

Exclusions apply. Please read the information pack for full policy details.

In/Day-patient Plan

  • Private hospital in/day-patient treatments and operations
  • One of the widest lists of eligible hospitals available with the option to include a central London hospital list
  • Hospital accommodation
  • Excess options of £0, £250, £500 and £1,000
  • Extensive range of heart and cancer treatments
  • Follow-ups and monitoring after surgery until your condition has stabilised
  • Cover of £1million per policy year

Exclusions apply. Please read the information pack for full policy details.

Over the last three years our medical claims management service has been rated on average 9.6 out of 10 by our members. Over the last 12 months this has increased to 9.7 out of 10.*

During 2018, our Customer Services team answered 91% of calls within 20 seconds.**

During 2018, our Customer Services team responded to 91% of written enquiries within 5 working days.***

*Based on 531 and 185 member respondents respectively.
**Based on 16,499 telephone calls
***Based on 27,904 cases completed