Friendly Doctor+

Fast, affordable access to private GPs, physiotherapy, counselling, and dental services — all for just £14.99 a month.

What is Friendly Doctor+?

For just £14.99 a month, Friendly Doctor+ offers affordable, confidential and 24/7 access to private GP services and round the clock dental support.

The contract also provides access to a range of other digital health and wellbeing services, including physiotherapy, counselling and legal services to name a few.

What’s even better is that our Friendly Doctor+ GP service not only covers you when you open the plan, it also covers your family living at the same address so you can all benefit from our GP service.

The person who applies will also be insured for £5,000 should they die from an accident.

All this for just £14.99 a month!

Why National Friendly?

Award-Winning Service

We are an award-winning Friendly Society, (also known as a mutual), with over 155 years’ experience in providing protection insurance

Owned by Members

No shareholders - we are owned by our members, and we always work with their best interests in mind

Trusted and regulated

Fully regulated by the Financial Conduct Authority and the Prudential Regulation Authority, ensuring the highest standards

What’s included in Friendly Doctor+

You can conveniently book an appointment with a practising GP at a day and time that suits you. You can book digitally via The Friendly GP web app, or via the 24/7 telephone helpline.

If the GP decides your condition requires further investigation or treatment, they can issue an open private referral letter to enable you to access the health care you need.

Should the GP feel you would benefit from prescription medication, the medication can be delivered to you at any UK address or to a nominated pharmacy of your choice. You will need to cover the costs of prescriptions.

The GP can also issue fit notes if necessary.  You will need to cover the costs of the medication and delivery fees.

Aches and Pains helpline. Physiotherapists help restore movement and function in patients that have been affected by injury, illness or disability. They will do this by delivering personalised exercise plans and supporting you to be able to safely and independently complete a home exercise programme with verbal prompts and guidance.

Available from 8am – 8pm Monday Friday (excluding bank holidays)

This counselling service provides a safe place to talk to someone in confidence about a concern in either your personal or work life, up to maximum of 6 sessions.

Provides information and guidance on legal matters such as consumer rights, property, landlord/tenant, family and motoring law.

Support with advice for managers who are assisting their teams through any difficulties.

Guidance with money matters, including managing creditors, budgeting and debt management plans.

Provides information on a wide range of mental health and wellbeing related topics such as sleep, diet or exercise so you can start to improve your day to day life.

The Wellbeing Hub is a confidential and secure online resource available 24 hours a day to help you look after your mental health.  With access to monthly newsletters, insightful articles and short videos, there are lots of ideas on ways to improve your day to day wellbeing.

Friendly Dentist+ Service

Friendly Dentist+ is a great benefit at a time when NHS dentist appointments can be hard to find.

You’ll have access to a dental chat service via an online app. This provides access to qualified dentists at a time that suits you and can reduce the need to visit a dentist in person.

Key features include:

Trusted advice and guidance from UK dentists. Upload photos and videos and receive a personalised diagnosis and prescription if required (at an additional cost).

Learn brushing techniques and best practices to keep your smile healthy.

Easy-to-read articles to help you maintain your oral health.

Additional benefits include:

Check dental issues and get help with next steps.

Including teeth whitening, straightening, and at-home oral care kits.

Choose to pay for a live video examination to detect dental issues early.

Get fast virtual support when urgent issues arise.

If an in-person appointment is necessary, we can help source an emergency appointment from a network of UK clinics.

Key features of Friendly Doctor+

24/7 GP access

For just £14.99 a month, you and your family living at the same address can benefit from 24/7 access to a qualified UK GP, either via the phone or video call.

Confidential, with doctor choice

Everything is confidential, you can even choose if you speak with a male or female doctor.

Round the clock access

Round the clock access to qualified dentists for guidance, assessments, and next-step referrals to help you manage your oral health with confidence.

£5,000 accidental death benefit

£5,000 life cover for the person who applies should they die from an accident.

Mental & physical health support

A range of digital services to support your mental and physical health and wellbeing, including counselling, physiotherapy and legal services plus more.

Easy online application

It’s easy to open a policy online, just use the apply online link, and the service is easy to use. Sign up online in minutes, and manage everything from the comfort of your home.

Easy to use

Affordable, easy to use, and designed for real life, Friendly Doctor+ helps you take control of your health — without long waits or unnecessary worry.

What our members say about Friendly Doctor+

Best decision I have ever made is to use this service. They are professional and personal all in one. I can use the service at a time that suits me. The appointment system works a dream.

The service was flawless from beginning to end and the care was incredible - can't thank you enough.

Quick and efficient. The GP sent me an email with the prescription link that I was able to fulfil the following morning. This is the first time I have used this service and I was very impressed.

Using Friendly GP has been revelatory; no longer do you have to wait days or weeks for a simple GP consultation. It's quick, convenient and with great customer service, what more could I ask for?

Your questions answered

Friendly Doctor+ is a simple service which gives you access to a doctor, day and night when you and your family need it. It also provides digital dental support offering flexible, accessible dental care services designed to fit every lifestyle.

There’s also help if you need physiotherapy, counselling and other useful services.

Plus, it comes with an accidental death benefit of £5,000 should you die as a result of an accident.

The service is available for people who live in the UK (excluding the Channel Islands and the Isle of Man) and are aged between 18 to 80 inclusive.

It’s designed to be budget-friendly – and only costs £14.99 a month. Everyone pays the same, no matter your age or health.

No, you don’t need to answer any health questions or have any health checks to apply. Our GP and dentists will discuss existing health conditions with you.

Yes! Anyone in your immediate family who lives with you can use the GP, physiotherapy, and mental health support services. Our dentist service and the accidental death insurance are limited to the person who opens the contract.

You can book a virtual appointment by phone or online through our partner, HealthHero – available when you need it. We’ll provide all contact details when you apply.

Yes — where medically appropriate.

You will need to pay the cost of any medication and any delivery charges.

No. It’s designed to complement NHS services by giving you fast, convenient GP and dentist access.

No. The service provides GP and dentist access. If a GP issues a private referral or if any dental work is needed, any treatment costs would be your responsibility.

No. They can’t diagnose these conditions, but they can discuss symptoms and advise on how to access further assessments.

No. They rely on the information you provide during your appointment, but they will send consultation notes to your NHS GP afterwards.

Typically, yes — private prescriptions often cost more than NHS prescriptions. You can decide whether the convenience justifies the cost.

Unfortunately not, the dental service is only available to the person who applies and isn’t extended to other members of the household, unlike our GP service which covers all family members living at the same address.

They can provide advice on toothache, infections, gum concerns, broken teeth, sensitivity, treatment options, and general oral health. They can also guide you on whether you need in-person treatment.

Your cover begins as soon as your application is approved. There’s a short 7-day wait before you can use the health services.

A £5,000 lump sum is paid to your dependants if you die as a result of an accident.

Any other questions?

Don’t delay – find out how Friendly Doctor+ can give peace of mind to you and your family today!

If you need help or have any questions, please contact our friendly UK based team today on 0330 221 1013 or request a call back.

We’re here from 8am to 6pm Monday to Friday excluding bank holidays.

Important Information

  • If you cancel your contract you’ll get nothing back.
  • Once you’ve opened a contract, there’s a short day wait until you can access the GP and dental services.

Apply online today

It’s easy!  You can apply for a Friendly Doctor+ policy in under 5 minutes.

Access Your Friendly Doctor+ Services

If you're already subscribed to Friendly Doctor+, you're just a click away from accessing the full range of services available to you and your family.

To book a virtual GP or dentist appointment or explore the wellbeing hub, simply click the button below.