Friendly Doctor+

Fast, affordable access to a private GP, physiotherapy, and counselling services for you and your family. All for just £5 a month!

What is Friendly Doctor+

For just £5 a month, Friendly Doctor+ offers affordable, confidential and 24/7 access to private GP services. The contract also provides access to a range of other digital health and wellbeing services, including physiotherapy, counselling and legal services to name a few.

What’s even better is that it not only covers the person who opens the plan, it also covers their family living at the same address so you can all benefit from the services.

The person who opens the plan will also be insured for £3,000 should they die from an accident.

All this for just £5 a month!

Why National Friendly?

Award-Winning Service

We are an award-winning Friendly Society, (also known as a mutual), with over 155 years’ experience in providing protection insurance

Owned by Members

No shareholders - we are owned by our members, and we always work with their best interests in mind

Trusted and regulated

Fully regulated by the Financial Conduct Authority and the Prudential Regulation Authority, ensuring the highest standards

What’s included in Friendly Doctor+

You can conveniently book an appointment with a practising GP at a day and time that suits you. You can book digitally via The Friendly GP web app, or via the 24/7 telephone help

Appointments are available 24/7. You can book either a telephone or video consultation and choose whether to speak with a male or female doctor.

If the GP decides your condition requires further investigation or treatment, they can issue an open private referral letter to enable you to access the health care you need.

Should the GP feel you would benefit from prescription medication, the medication can be delivered to you at any UK address or to a nominated pharmacy of your choice. You will need to cover the costs of prescriptions.

The GP can also issue fit notes if necessary.  You will need to cover the costs of the medication and delivery fees.

Aches and Pains helpline. Physiotherapists help restore movement and function in patients that have been affected by injury, illness or disability. They will do this by delivering personalised exercise plans and supporting you to be able to safely and independently complete a home exercise programme with verbal prompts and guidance.

Available from 8am – 8pm Monday Friday (excluding bank holidays)

Provides information and guidance on legal matters such as consumer rights, property, landlord/tenant, family and motoring law.

Support with advice for managers who are assisting their teams through any difficulties.

Guidance with money matters, including managing creditors, budgeting and debt management plans.

Provides information on a wide range of mental health and wellbeing related topics such as sleep, diet or exercise so you can start to improve your day to day life.

The Wellbeing Hub is a confidential and secure online resource available 24 hours a day to help you look after your mental health.  With access to monthly newsletters, insightful articles and short videos, there are lots of ideas on ways to improve your day to day wellbeing.

Key features of Friendly Doctor+

£5 a month for 24/7 GP access

For just £5 a month, you and your family living at the same address can benefit from 24/7 access to a qualified UK GP, either via the phone or video call.

Confidential, with doctor choice

Everything is confidential, you can even choose if you speak with a male or female doctor.

£3,000 accidental death benefit

£3,000 life cover for the person who applies should they die from an accident.

Mental & physical health support

A range of digital services to support your mental and physical health and wellbeing, including counselling, physiotherapy and legal services plus more.

Easy online application

It’s easy to open a policy online, just use the apply online link, and the service is easy to use. Sign up online in minutes, and manage everything from the comfort of your home.

What our members say:

Best decision I have ever made is to use this service. They are professional and personal all in one. I can use the service at a time that suits me. The appointment system works a dream.

The service was flawless from beginning to end and the care was incredible - can't thank you enough.

Quick and efficient. The GP sent me an email with the prescription link that I was able to fulfil the following morning. This is the first time I have used this service and I was very impressed.

Using Friendly GP has been revelatory; no longer do you have to wait days or weeks for a simple GP consultation. It's quick, convenient and with great customer service, what more could I ask for?

Your questions answered

Friendly Doctor+ is a simple service which gives you access to a doctor, day and night when you and your family need it.

There’s also help if you need physiotherapy, counselling and other useful services.

Plus, it comes with accidental death benefit of £3,000 should you die as a result of an accident.

The policy is available for people who live in the UK and are aged between 18 to 80 inclusive.  This does not include the Channel Islands or the Isle of Man.

It’s designed to be budget-friendly – for £5 a month. Everyone pays the same, no matter your age or health.

There’s no medical underwriting, so you don’t need to answer any health questions or undergo any medical tests to apply.

Yes! Anyone in your immediate family who lives with you can use the GP service. The Counselling services, including for mental health, are only available to those aged 16+. All other services are available to all.

Once you’ve opened a policy, you have a short 7 day wait until you can access the GP services.  After this time, it’s up to you if you book a GP appointment via the telephone or video call.  We will provide the GP service contact details in your welcome pack so you have everything to hand.

Your contract begins as soon as your application is processed. There’s a short 7-day wait before you can use the GP services.

Where necessary the GPs can issue a private prescription for collection from a pharmacy or to be delivered to any UK address, whether at home, work or on holiday. There is no fee for issuing prescriptions but you will pay for your medication, and for postage, even if under the NHS you are ordinarily exempt.

If the doctor thinks that your symptoms require further investigation or treatment, they can issue an open private referral letter to enable access to continued treatment.  You would then need to pay for any treatment.

If it is appropriate, GPs can also issue private fit notes.

We will pay a lump sum of £3,000 should you die as a result of an accident in keeping with the contract terms.

Any other questions?

Don’t delay – find out how Friendly Doctor+ can give peace of mind to you and your family today!

If you need help or have any questions, please contact our friendly UK based team today on 0330 221 1013 or request a call back.

We’re here from 8am to 6pm Monday to Friday excluding bank holidays.

Important Information

  • If you cancel your contract you’ll get nothing back.
  • Once you’ve opened a contract, there’s a short 7 day wait until you can access the GP services.

Apply online today

It’s easy!  You can apply for a Friendly Doctor+ policy in under 5 minutes.

Access Your Friendly Doctor+ Services

If you're already subscribed to Friendly Doctor+, you're just a click away from accessing the full range of services available to you and your family.
To book a virtual GP appointment or explore the wellbeing hub, simply click the button below.