Healthcare that supports you today and gives you peace of mind for tomorrow.
Friendly Health is an affordable, benefit-rich policy that helps you take control of your health today, and gives you reassurance if your health changes tomorrow and you need a diagnosis.
It’s designed to be simple, accessible and easy to understand, while providing preventative and diagnostic medical support so you can stay well, identify problems early, and recover quickly and smoothly.
Available with three levels of cover - Gold, Silver, Bronze - to suit your individual needs and budget.
It’s quick to apply for and quick to benefit from putting proactive health and wellbeing front of mind.
You don't need to answer any medical questions
Three affordable levels from 60p a day
Quick to benefit from - you can access most services after just 7 days
We are an award-winning Friendly Society, (also known as a mutual), with over 155 years’ experience in providing protection insurance
No shareholders - we are owned by our members, and we always work with their best interests in mind
Fully regulated by the Financial Conduct Authority and the Prudential Regulation Authority, ensuring the highest standards
Your policy is covered by the Financial Services Compensation Scheme meaning more protection for you
*This example is fictional and provided for illustrative purposes only.
For ages 18-60. You can choose from 3 levels of cover from just £4.15 a week
24/7 access to a virtual GP for the whole family as standard and a wellbeing hub which includes confidential support for personal and work issues.
In-app access to a dentist for the policyholder.
Dermatology concerns are amongst the most common reasons patients get in touch with their GP – we have made this option more accessible via our virtual GP service.
Tailored programmes from registered dietitians who will talk, amongst other things about sports nutrition, hormonal disorders (Coeliac, IBS etc), fat and muscle balance, and diet appropriate for diabetes or to boost mental health and energy levels.
Online physiotherapy advice to help prevent minor issues from becoming major ones. Under Gold membership, this benefit extends to your immediate family.
Online therapy advice for you.
If something changes with your health, you can quickly find out what’s wrong. A fast access to a diagnosis brings invaluable peace of mind. The Diagnosis Pot benefit can be used by those with Gold cover to claim for dental trauma, too.
If you have Gold or Silver cover you’ll get the services of a personal nurse to help you understand and come to terms with any medical diagnosis, and to suggest next steps.
A home blood testing kit which allows you to do a test and send it away for diagnosis against 24 conditions.
You can use our Friendly Care service if you get a diagnosis to help support with next steps. Whether that’s finding a treatment provider, charitable support or simply being able to ask questions about your diagnosis and what it might mean for you and your family.
To apply you need to be:
Aged between 18 and 60 when the policy starts
Living in the UK (this doesn’t include the Channel Islands or the Isle of Man)
Able to pay for the policy from a UK bank account
Registered with a UK doctor with access to at least the last 2 years of their medical records
No, we won’t ask any medical or health related questions, which makes the application quick and simple, and acceptance is guaranteed regardless of medical history.
This policy is designed to support new medical conditions or injuries which are first suffered after the policy starts, and not things which existed before we agreed your cover.
As part of your claim, we may need to request medical records from your GP.
This will be arranged by our claims team in coordination with a medical consultant. You’ll just need to pay the excess based on your chosen level of cover, we’ll take care of the remaining costs, up to the annual limits specified in your policy.
If you have Gold cover and need emergency treatment for a dental trauma, you can claim back money for that too up to your cover limit of £1,500 per year.
You will pay an excess of £25, £50 or £75, depending on your cover level, plus any amount over and above the limits available from the policy which we will make you aware of before agreeing any medical services.
The policy also has a range of benefits which are free to use. You may have to pay standard charges for things like prescriptions and listed dental services, but this will be discussed in your appointment.
These are listed in the benefits table above. Some are monetary limits, some are simply limits to how many sessions can be undertaken.
You and your family have free access to our virtual GP service. It’s called Friendly GP+ and it can be accessed over the phone or online 24 hours a day, 7 days a week.
You will also have access to Friendly Dentist, a dental chat helpline run by qualified dentists.
For silver and gold policies, we also offer Friendly Care which gives access to a personal nurse for emotional support, advice and signposting. The nurse is trained to support you through illness or injury.
We’ll give the full details on how you can access the services when you take out a policy, or you can go to our Access Friendly Health page to find out more.
Don’t delay – find out how Friendly Health can protect you and your family today!
If you need help or have any questions, please contact our friendly UK based team today on 0333 014 6244 or request a call back.
We’re here from 8am to 6pm Monday to Friday excluding bank holidays.
Our friendly team can talk you through your options to help you to decide what level of cover is best for you. We’re here from 8am to 6pm Monday to Friday excluding bank holidays.
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