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Member Feedback

We are a mutual society run for our members' benefit and so your feedback is really important to us. After all, this is your society. That’s why we have set up a focus group and member community so you can have your say.

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Focus Group

The focus group meets on average twice a year with the purpose of receiving an update on developments within the society and providing feedback on our products and services. There are currently around 40 members of the focus group and we are keen to expand this further.

The costs of travel to and from the focus group meeting and lunch will be provided by the society.

Member Community

The member community is made up of a larger group of members from whom we obtain feedback through email or the post. We can contact them from time to time when we would like feedback on our products and services that we are developing.

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If you would like to become a member of the focus group or would like to join the member community, please register your interest by:

Emailing:
focusgroup@nationalfriendly.co.uk

or writing to:
Dawn Carey, Executive Assistant,
National Friendly 11-12 Queen
Square, Bristol BS1 4NT.

Please provide us with your full name, and your membership or policy number.