The first over 50s care insurance policy, designed to help
you live independently in later life. Assisted Living
Insurance provides financial assistance towards in-home
care and support, should you need it in years to come.
100% UK based, our customer centre is in Bristol and is staffed by our friendly team who will help you get the most from your policy.
By taking out any of our policies you become a member of the society, which gives you access to our range of member benefits.
We are run for our members and our profits are invested in improving member benefits and services instead of paying shareholders.
Increasing demand for social care coupled with rising care costs is making it much more difficult for
people to get the care they need in later life. Assisted Living Insurance can help by providing:
Our claims management has been rated 9.6 out of 10 in the last 12 months.*
During 2017, our Customer Services team answered 89% of calls within 20 seconds. **
During 2017, we responded to 91% of written enquiries within 5 working days.***
*Based on 146 surveys completed by members with a private health insurance policy.
** Based on a total of 14,956 telephone calls presented.
*** Based on a total of 13,903 cases completed.